- Home
- Contact us
- Guarantee UV lamps
Warranty regulation for PURION UV low-pressure lamps
PURION® GmbH grants the following guarantee on UV low-pressure lamps supplied in the event of complaints:
- The basis for the decision on a replacement is the evaluation of the lamp at PURION® GmbH. This means that all complaints must be sent to PURION® GmbH.
- The warranty period is 10,000 operating hours for UV low pressure lamps, 8,000 for UV amalgam lamps, or a maximum of 2 years from the date of delivery.
- Up to 1,000 hours the lamps will be fully replaced.
- Up to 10,000 hours, UV low-pressure lamps will be replaced on a pro rata basis in relation to the burning time.
- UV amalgam lamps will be replaced on a pro rata basis in relation to the burning time up to 8,000 hours.
- Unless otherwise specified, the number of starts is set at 5-6 per day.
- The burning time and the number of starts must be verified by suitable measures.
- The lamp must be operated on ballasts supplied by PURION GmbH or the ballast must have been tested by PURION GmbH.
- Broken glass will not be replaced
If no separate agreements have been made, these conditions shall apply. Special arrangements must be made in writing.
WE ARE HAPPY TO ADVISE YOU!
Do you have any questions or would you like personalised advice?